Question 1

What is Repricefy?

Accepted Answer

Repricefy is an Amazon repricing tool with built-in supplier monitoring from 40+ retailers. It automatically adjusts your Amazon prices based on real supplier costs, competitor prices, and 8 configurable repricing strategies.

Question 2

How do I get started?

Accepted Answer

Sign up for a free account at repricefy.com/signup. You can monitor up to 13 products on the free tier forever — no credit card required. Connect your Amazon SP-API credentials and start adding products.

Question 3

Do I need an Amazon Professional Seller account?

Accepted Answer

Yes. Amazon's SP-API (Selling Partner API) requires a Professional Seller account. This is what enables Repricefy to read your listings, update prices, and sync orders automatically.

Question 4

What Amazon marketplaces do you support?

Accepted Answer

Currently we support the US marketplace (ATVPDKIKX0DER). Support for Canada, UK, and EU marketplaces is on our roadmap.

Question 5

Is there a free trial?

Accepted Answer

We offer a forever-free tier with 13 products — no trial needed. For paid plans, you can start with a 14-day free trial to test all features before committing.

Question 6

What repricing strategies are available?

Accepted Answer

Repricefy offers 8 strategies: Match Buy Box, Beat Buy Box by %, Fixed Margin, MAP Enforcement, Velocity-Based, Cost-Plus, Competitive Range, and Custom Rule. Each can be configured per product or applied in bulk.

Question 7

How often does Repricefy reprice my listings?

Accepted Answer

Repricing frequency depends on your plan. Free tier reprices every 5 minutes. Paid plans reprice as frequently as every 1 minute with priority processing.

Question 8

Will Repricefy ever price below my cost?

Accepted Answer

No. Repricefy calculates your true cost (including supplier price, shipping, tax, gift card discounts) and enforces minimum price floors. You set the minimum margin and Repricefy never goes below it.

Question 9

Does Repricefy work with FBA and FBM?

Accepted Answer

Yes. Repricefy supports both FBA (Fulfilled by Amazon) and FBM (Fulfilled by Merchant) listings with strategies optimized for each fulfillment method.

Question 10

What is supplier monitoring?

Accepted Answer

Supplier monitoring automatically checks prices at 40+ retailers (Target, Walmart, Best Buy, Home Depot, etc.) so you always know your true cost. When supplier prices change, Repricefy can automatically adjust your Amazon price to maintain margins.

Question 11

What plans are available?

Accepted Answer

We offer 7 plans: Free (13 products), FBA Starter ($49/mo, 200 products), FBM Starter ($49/mo, 200 products), Complete ($99/mo, 500 products), Professional ($199/mo, 2,000 products), Business ($349/mo, 5,000 products), and Enterprise ($499/mo, 15,000 products).

Question 12

Can I change plans at any time?

Accepted Answer

Yes. You can upgrade or downgrade at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing cycle.

Question 13

Do you offer annual billing?

Accepted Answer

Yes. Annual billing saves you 20% compared to monthly pricing. You can switch between monthly and annual billing from your account settings.

Question 14

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, Amex, Discover) through Stripe. All payments are securely processed and PCI compliant.

Question 15

What is your refund policy?

Accepted Answer

We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied, contact support@repricefy.com for a full refund.

Question 16

How do I connect my Amazon account?

Accepted Answer

Go to Settings > SP-API in your dashboard. Follow the step-by-step guide to create an Amazon SP-API application and enter your credentials. The connection is encrypted and secure.

Question 17

Is my data secure?

Accepted Answer

Yes. All SP-API credentials are encrypted at rest using AES-256-GCM. We use HTTPS everywhere, and your data is never shared with third parties. We are SOC 2 compliant.

Question 18

What happens if a supplier is out of stock?

Accepted Answer

Repricefy detects out-of-stock (OOS) conditions at suppliers and can automatically set your Amazon quantity to zero (for FBM listings) to prevent overselling. You will receive an alert and the listing resumes when the supplier is back in stock.

Question 19

Can I use Repricefy with other repricing tools?

Accepted Answer

We recommend using only one repricing tool at a time to avoid conflicts. If you are switching from another tool, disable their repricing before enabling Repricefy.

Question 20

Do you have an API?

Accepted Answer

Not at this time. Repricefy is a fully managed platform — all repricing, supplier monitoring, and automation is handled through the dashboard. We may offer API access in the future.

Frequently Asked Questions

Getting Started

Repricing

Billing

Technical

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